Privacy Policy

1. Information We Collect

We collect the following types of information from users:

• Personal Data: Includes your name, email address, phone number, age, and other details provided during registration.
• Location Data: We collect information about your country or state of residence based on the data provided during registration, but we do not collect GPS data.
• Technical Data: Includes IP address, device type, operating system, browser type, and interaction logs.
• Activity Data: Information about your activity on the platform, including poll participation, ratings, predictions, and other interactions.
• Financial Data: If you make in-app purchases, we may collect payment information related to these transactions.

2. How We Use Your Data

We use the data collected for the following purposes:

• To improve and personalize your experience on Quenser.
• To create and analyze polls, ratings, and predictions.
• To provide location-based services at a country or state level (e.g., displaying relevant polls or discussions).
• To communicate with you, including sending notifications and relevant offers.
• To maintain the security of the platform and prevent unauthorized activities.

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data on the following legal grounds:

• Consent: When you sign up and provide your data, we rely on your consent to process it.
• Legitimate Interest: For improving our services, securing the platform, and analyzing app performance.
• Compliance with Legal Obligations: Where required to comply with applicable laws and regulations.

4. Rights of Users (GDPR & CCPA)

If you are located in California or the European Union, you have specific rights regarding your personal information:

• Access: You can request access to your personal data.
• Correction: You can request correction of inaccurate or incomplete data.
• Deletion: You can request the deletion of your data.
• Data Portability: You can request a copy of your data in a commonly used format.
• Opt-Out of Sale (CCPA): California residents have the right to opt out of the sale of their personal data. We do not sell personal data, but this option is available under the CCPA.

To exercise your rights, please contact us at [email protected].

5. Sharing Your Data with Third Parties

We may share your data with the following parties:

• Service Providers: Cloud storage providers, analytics tools, and customer support services.
• Partners: If you participate in the Points/Rewards program, we may share data with our partners who provide rewards.
• Legal Compliance: We may share your information if required by law or to protect our rights and the safety of our users.

We do not sell your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or loss. However, no security measures are 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our app is not intended for children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete that information.

9. International Data Transfers (GDPR)

If you are located outside the United States, your data may be transferred to and processed in the United States, where our servers are located. We use appropriate safeguards to ensure that your personal data is protected under GDPR standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you of any changes by updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at[email protected].